Check-in, Check-out & Key Handover — Javea & Costa Blanca
Personal guest reception and key handover at your holiday rental in Javea, Denia, Moraira and all of Marina Alta. We welcome your guests in person in English or Spanish, and they can message us on WhatsApp 24/7 in their own language — a perfect first impression every time.
🔐 What We Handle For You
Full Guest Management for Your Costa Blanca Property
Check-in Service
We meet your guests at your Javea or Denia property at the agreed time — handling keys, welcome tour, house rules and any questions. Available every day of the year, flexible hours.
- On-time arrival guaranteed
- Welcome in EN, ES or NL
- Appliance walkthrough and house rules
- Emergency contact left with guests
Check-out & Damage Inspection
We attend checkout, inspect the property room by room and send you a photographic damage and inventory report within 1 hour. Essential for Airbnb Host Guarantee and deposit claims.
- Room-by-room photo documentation
- Damage and breakage clearly noted
- Inventory check against your list
- Report sent via WhatsApp in 1 hour
Key Custody & Year-Round Access
We store your property keys securely at our Javea office and coordinate access for guests, maintenance companies, technicians and emergency services — 365 days a year.
- Secure key storage in Javea
- Access for tradespeople on request
- Emergency access any time
- Monthly key handover log
✅ Check-in + Check-out Bundle — Best Value
Book check-in and check-out together for the best rate. Your guests receive a warm welcome and you get a full damage report — all handled by our local Javea team speaking your language.
Frequently Asked Questions
What languages do you speak with guests?
Our team speaks English, Spanish and Dutch — the three main languages of holiday rental owners and guests in Javea and Denia. Owners abroad especially value that their guests get instant answers on WhatsApp in their own language, day and night.
What time can you do check-ins and check-outs?
We are available 7 days a week with flexible timing. Most check-ins are between 15:00–20:00 and check-outs 09:00–12:00. Contact us via WhatsApp to confirm specific time slots for your property.
Can I combine check-in with changeover cleaning?
Absolutely — most of our clients combine changeover cleaning, laundry and check-in into one seamless service. We coordinate everything on your behalf. Contact us to discuss a full package.
Ready to Let Us Welcome Your Guests?
Free quote in 30 minutes. Fixed price. 7 days a week. English, Spanish and Dutch.
We clean properties listed on WebVillas.net, CasasYVillas.com, Airbnb and Booking.com across Costa Blanca.
🔑 Need someone to hold your keys all year? See our key holding service in Javea, Moraira and Calpe.